![]() ![]() If you want anything added please message the mods and we will consider it. Recommending products not in the whitelist might result in your comment or post being removed and a ban imposed. Recommending a hardware/software solution as a comment to a post is acceptable. We do not allow posts asking for recommendations on hardware/software or recommendations comparing two or more hardware/software. We are not a recommendation or advertisement subreddit. Please do not take advantage of the community. This community is "free" as it is full of volunteers. No Amazon gift voucher or PayPal transfer. No offering of reward/compensation for solutions. Issues with account lockout on any of the above platforms (and all others) Google, Apple, Microsoft, Instagram, Facebook or any other account Password Only support for the related account can help you. Do not message us asking us to make an exception. We cannot assist with password or account issues. Please make your title and contents descriptive. Posts with "Help" or non-descriptive titles. Posts with an empty body, only a link in the body, title copied into the body, and/or lack of information in the body Submissions consisting of the following are considered incomplete and will be removed: Please read our new rules page for more in-depth rules. Please do not submit the same issue more than once within 24 hours. Do everything you can to reduce the effort of the wonderful folks offering to help you.Īfter solving your problem, please mark it as solved by clicking 'flair' and confirming the 'solved' tag. State everything you have tried and all the guides/tutorials/sites you have followed as well as why they were unsuccessful. Try to research your issue before posting, don't be vague. The subreddit is only for support with tech issues. Please include your system specs, such as Windows/Linux/Mac version/build, model numbers, troubleshooting steps, symptoms, etc. Live Chat ~Enter Discord~ Submission Guidelines Google's Play Protect robot has falsely flagged our app as spyware due to our location service which we prompt parents to accept during app setup.Check out our Knowledge Base, all guides are compiled by our Trusted Techs. Your child may also see a pop up dialog like below - make sure they tap on KEEP APP (UNSAFE) - we are not unsafe. This Play Protect notification will allow your child to uninstall Boomerang Parental Control from their device. The Play Protect notification may come back on your child's device. ![]() Parent Mode: Download from Google Play Store.Child Mode: Get the full version that has extra security and the Calls/Texts features from our website /download or Samsung devices can download from Samsung Galaxy App Store.Make sure the steps above are performed before reinstalling. If this is going to be a problem for your family, simply block access to the Google Play Store App for now. Kids can easily toggle Play Protect back ON. On your child's Android phone or tablet, open the Google Play Store app.Tap Change System Settings ( can also be called Modify system settings) Toggle OFF Allow permission.Tap Notifications Toggle OFF Allow notifications.Go to Android Settings Apps Google Play Store Storage and cache Tap on Clear Data.This should remove the sticky notification from Google Play Protect. "Boomerang Parental Control (Package Name: ) is being falsely identified as Spyware and Harmful" Turning off Google Play Protectįrom your child's device, perform the following steps:Ĭlear Data and turn off Notifications for the Google Play app How to contact Google: Open the Play Store app Tap Menu Help & Feedback scroll down all the way and "Send feedback" and share something similar to this message: The following steps will hopefully be a temporary fix once we get removed from Google's Play Protect list. For background on this article, please refer to our email sent to our user base on October 2nd 2020. ![]()
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